Straight talk for contractors

How to get more calls, more reviews, and more booked jobs — written for people who actually swing a hammer, not marketers.

Getting Found

We Put 18 New Pages on the Site in September. Five Weeks Later, Google Is Showing Them to Homeowners.

Seven city pages, eleven trade pages and a hub went live September 9. Here is what Search Console shows five weeks later, with the small numbers left in, and why the city pages are being shown to the wrong audience.

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Getting Found

We Audited Our Own Google Business Profile. Google Had Us Listed as a Tennis Instructor.

The wrong category, an attribute that was not true, an address we had hidden, and hours nobody set. What the public listing showed versus what the manager said, what we fixed, and what to check on yours.

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Getting Found

Why a One-Page Contractor Website Cannot Rank, and What Google Actually Reads Instead

Google indexes pages, not businesses. One page gives it one title, one description and one topic to work with. Here is what the search engine is actually looking for, in Google's own words, and what the site has to be built like instead.

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Starting Right

Insurance Is the First Thing a Serious Customer Checks. Here Is How to Start a Florida Contracting Business Right.

Liability, workers' comp, the certificate that gets you on the property, and the agent, CPA and attorney you want in place before the first job. Written by someone who runs an insurance agency and builds contractor websites.

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Getting Found

Google Business Profile Service Areas: How Contractors Get Found in the Neighborhoods They Actually Work

The map results are decided by proximity, relevance and reviews. Here is how to set up the profile and the website so Google believes you serve the places you drive to.

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Running the Business

Florida Dropped Local Licenses for Handymen and Painters. Here Is What That Means for Your Phone.

Since July 2023 counties cannot require a local license for painting, flooring, cabinetry, drywall or handyman work. More competition, and a customer who now checks reviews instead of a license number.

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Getting More Calls

What a Missed Call Actually Costs You

Every marketing company throws a scary number at you. Most are made up. Here's how to work out your real one in two minutes, using your jobs and your prices.

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Missed Calls

Missed-Call Text-Back: How Contractors Stop Losing Jobs to Voicemail

The single cheapest fix in contractor marketing. Here's exactly how it works and why people text back when they won't leave a voicemail.

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Reviews

How to Get More 5-Star Google Reviews for Your Trade Business

Reviews decide who gets the call. Here's how to stack up 5-stars on autopilot without nagging customers.

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Websites

Why Your Website and Your Google Reviews Work Together

Neither one wins on its own. Here's how they feed each other, and what happens when one is missing.

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Insurance

How Being Properly Insured Wins You Bigger Jobs

The jobs with real margin ask for a certificate. Here's what they're checking and why it decides who gets hired.

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One email when there's something genuinely useful — what's getting contractors more calls right now, what Google changed, what actually works. No pitching, and not often.

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